Parking products
Short-term parking
We serve thousands of customers every day and most of them just take a parking ticket or use their bank card to access and exit our parking facilities. They visit us irregularly which makes it very convenient to use our services without having to register or log in.
As part of our efforts to create a better customer experience, increase parking convenience and enable customer interaction:
our partners provide access to our car parks by means of their apps;
our own Q-Park app provides customer access based on ANPR.
When short-term parking customers to use these apps, they enjoy a seamless parking journey whenever and wherever they park at Q-Park. No more tickets, no more going to the payment machine, and seamless access and exit thanks to number plate recognition.
Results
The net revenue from our short-term parking services is EUR 483.6 million (2021: EUR 322.9 million). This represents 74% of our net revenue from parking activities (EUR 649.6).
Pre-booking
Pre-booking services are a smart and responsible choice for motorists who wish to make sure a parking space is available for them or who seek an economic parking option near their destinations. Pre-booking converts search traffic into destination traffic, allows for economic parking tariffs, and encourages parking at P+R locations which decreases traffic in inner-cities.
We offer a variety of pre-booking propositions to customers via our websites and we offer pre-booking solutions to commercial partners so they can serve their customers via their sites and sales channels.
With pre-booking options for events such as festivals or concerts, it is easier to manage peak traffic flows while allowing audiences to enjoy a variety of events in urban areas.
Results
In 2022, we now have 476 (2021: 385) parking facilities offering pre-booking services online, a 24% increase.
Revenue from pre-booking is included in our short-term parking revenue.
Long-term parking
We offer a wide variety of season tickets for our customers who park with us frequently and who are looking for a more economic solution.
Nights + Weekend products for residents.
Flexible office solutions for employees e.g. for those two or three days at their office location.
Retailers may want a 6x24 hours solution.
As well as the traditional annual season ticket, we also offer season tickets for one month or quarter for customers wanting greater flexibility.
Results
The net revenue from our long-term parking services is EUR 166.0 million (2021: EUR 131.1 million). This represents 26% of our total revenue from parking activities (EUR 649.6).